Separate an attractive offer from payment pressure
A good price is not a reason to transfer money before understanding who is selling and what you will receive. Ask why a reservation is needed, its terms and the supporting document. A story about another impatient buyer does not establish that the vehicle exists. If amounts or conditions change during the discussion, pause and request a written explanation rather than continuing through momentum.
Verify through a known channel
Compare the transaction documents with the seller’s explanation and clarify anyone acting for another person. Independently verify a bank-account change using contact details already confirmed, not the number included in the change message. A screenshot is not proof that funds arrived. Check the actual status through your own banking service instead of relying on another person’s presentation.
A link is not transaction protection
Messages can imitate a marketplace or delivery company. Check the domain and do not enter banking passwords, authorization codes or card details on a page sent to receive a bank transfer. Receiving money by IBAN does not require disclosure of your PIN. Carletta does not provide escrow for the vehicle price; buying listing promotion is a separate service, not protection for the car transaction.
Act promptly after a suspected incident
If payment or login data may have been compromised, contact your bank immediately through its official channel and follow its instructions. Preserve conversations, page addresses and transaction details and report to competent authorities. Reporting the listing helps platform review but does not replace bank action or guarantee recovery. Do not keep paying new fees on the promise that an earlier amount will then be released.
