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CARLETTA

How buying and selling works on Carletta

Buying a car, listing your own or representing a dealership? See who can make offers, how the minimum amount works and what happens after acceptance.

Private customers

You can buy and sell using the same account. Standard private listings are free; verify your email address before making offers or sending messages.

Car dealers

Your business and account require approval before making offers. Publishing stock also requires active package access and an available listing allowance.

01

Prepare your listing and choose preferences

Add vehicle details, a description and up to 40 photographs. You can save a draft before publishing. A submitted listing goes through platform checks before it becomes public.

Choose an asking price in EUR, whether it is negotiable, whether you accept offers and whether an exchange with a cash difference is possible. Used-car offers can also have a private reserve price.

02

Offers from private buyers and dealers

Email-verified private buyers and approved, email-verified dealers can make offers on active used-vehicle listings that accept offers. You cannot make an offer on your own listing.

The same mechanism applies to both types of buyer. There is no separate dealer-only auction running alongside private-customer offers.

03

Check the minimum displayed on the listing

For a negotiable price, the first offer can start at EUR100. After an eligible offer, the next must be at least EUR100 above the highest eligible pending offer. Only offers that remain valid and come from eligible accounts count.

If the price is fixed but the seller still accepts offers, the minimum cannot be below the asking price; the increase above the highest eligible offer still applies. If the seller has turned offers off, that option is unavailable.

04

Clarify deadlines, conditions and the reserve

An offer can include conditions and collection details. It can have a response deadline, but cannot remain valid after the listing expires. Without a separate deadline, the listing deadline applies.

A reserve label means the seller has set a private threshold; its exact amount is not public. The seller can accept below the reserve with explicit confirmation. Neither the highest offer nor meeting the reserve automatically results in acceptance.

05

The seller chooses an offer

Before the listing ends, the seller can accept an eligible offer that remains valid. They do not have to choose the highest amount. Acceptance closes the listing to offers, rejects other pending offers and opens the transaction steps with the chosen buyer.

Viewing, inspection, documents and handover are arranged directly between you. A platform status does not prove that the vehicle has been paid for or ownership has transferred. Independently confirm identity, paperwork and conditions before paying.

06

New stock and leasing use enquiries

For new-stock and lease listings, send the dealer an enquiry from an email-verified account, with the contact consent requested by the form. The EUR100 minimum-offer and increment rules do not apply to these enquiries.

The dealer explains availability, total price, deposit, instalments and other conditions. A finance calculation on the site does not replace the lender’s contractual offer.

07

Save searches and follow responses

Eligible buyers can save searches and receive matching-listing alerts according to their notification preferences. Use messaging to discuss an offer, an exchange or a viewing.

Dealers choose access and promotions from the available packages. The package page explains trial terms and benefits; renewal requires a new choice and payment, without automatic debiting.

Carletta provides listing, messaging and offer tools. Vehicle payment, inspection and ownership transfer are arranged directly between the parties. Payments for the platform’s own services, such as promotions and dealer packages, are separate from the vehicle price.

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