Your next car. Direct from the seller.Cars and people. Straightforward.

CARLETTA HELP CENTER

How can we help?

Clear answers about your account, listings and the next car.

Quick start:VIN Photos Offers

STEP BY STEP

Find your topic.

Guides in Romanian and English

Account and profile

Registration, access, your profile and your data.

Publish a listing

Vehicle details, VIN and useful photographs.

Manage your sale

Prices, exchanges, listing periods and statistics.

Search and buy

Filters, prices, checks and vehicle viewings.

Messages and offers

Speak to the seller and keep track of offers.

Favorites and notifications

Save listings, searches and delivery preferences.

Promotions and payments

Packages, placements and request statuses.

Dealers and businesses

Registration, VAT, storefronts and ratings.

Electric vehicles and budgets

Batteries, charging and running costs.

Safety and technical issues

Reports, account safety and practical fixes.

A USEFUL PLACE TO START

Common questions.

Account and profileHow do I create a Carletta account?

Choose an account type, use your own email address and verify it before publishing.

Publish a listingHow do I publish a vehicle for free?

Start with Sell now, complete the steps and review the details before publishing.

Publish a listingHow does VIN-based autofill work?

Matched details are suggestions to review, not RAR certification or a full history check.

Publish a listingWhich photographs should I add and which files are accepted?

Add one to 40 clear photographs covering the exterior, interior and mileage.

Manage your saleWhat should I do when my listing expires?

Renew your own expired listing for one of the available listing periods.

Search and buyHow do I find the right vehicle with filters?

Choose a category, then narrow results by budget, year, mileage and relevant details.

Search and buyWhat do below-average and above-average price labels mean?

The comparison uses asking prices of comparable listings, not confirmed sale amounts.

Messages and offersHow do I contact a seller through Carletta?

Open the listing and start a conversation using its message button.