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Account and profile

How do I recover or secure my account?

Use password recovery and review security settings after signing in.

On the sign-in page, choose password recovery and enter the account's email address. Open the message and set a password you do not use on other websites. Check Spam if delivery is delayed. Never send your password through a listing conversation.

After signing in, open security settings. Review the available additional authentication and passkey options, and keep any recovery methods somewhere safe. Sign out when using a shared device. If you notice changes you did not make, change your password and check your profile details before continuing conversations. A seller or buyer does not need your password to complete a transaction.

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