How do I organize messages and find archived conversations?
Use unread, buying, selling and listing-status filters to organize conversations.
In the message centre, separate conversations where you are buying from those where you are selling. Use unread, search, vehicle and listing-status filters. If a conversation seems missing, clear the filters and check the archived section.
Archiving organizes your own list; it does not automatically delete the other person's conversation or cancel an offer. A newly received message may bring the conversation back into your active list. Check the displayed vehicle before replying, especially when discussing several vehicles with one person. Conversation access is limited to participants and applicable administrative permissions, not other buyers browsing the listing. Keep important transaction records independently.