How do I contact a seller through Carletta?
Open the listing and start a conversation using its message button.
Choose Message seller on the vehicle page and sign in with a verified email address. Ask a specific question about availability, the VIN, maintenance or viewing arrangements. The conversation stays attached to that listing, making the vehicle context clear.
You cannot message yourself through your own listing. If you already have a conversation with the same seller about the same vehicle, continue it rather than starting again. Messaging does not automatically publish participants' VINs, phone numbers or email addresses. Avoid sharing card details, passwords or personal documents unrelated to the vehicle checks. Return to the message centre for follow-up questions and replies.